BEFORE MAKING A COMPLAINT
Consider approaching your podiatrist
If you have questions or concern about a podiatrist’s standard of care or conduct, often the best first step is to raise and discuss the matter with that practitioner. Many concerns relate to misunderstandings that can be resolved by clear and forthright communication.
As well, obtaining a second opinion from a different podiatrist may give you a better perspective or additional helpful information and added comfort regarding your questions.
Podiatrists’ Obligations to Patients
Note that podiatrists are required to:
– meet the standard of care, skill and knowledge, and conduct, expected of a competent and ethical professional
– provide the patient with a simple, complete and understandable explanation of the treatment recommended
– provide the patient with an estimate of the anticipated costs before proceeding
– provide the patient with an itemized account of the services rendered
– keep complete medical records relating to the patient’s case
– provide the patient with full copies of their medical records, for a reasonable fee